HotelPlanner New Headquarters
HotelPlanner.com is relocating to Palm Beach Gardens, Florida, from West Palm Beach. The new office will feature an upgraded work environment with enhanced amenities and innovative services. The move is part of a strategic expansion that includes the launch of HotelPlanner.ai, an AI hotel booking assistant. Employees can look forward to improved workspace and services, while the holiday season will see the introduction of a festive AI Assistant named ‘Santa’ to support Toys for Tots charity.
In a move that’s sure to stir up excitement, HotelPlanner.com has announced its relocation to the sunny and vibrant Palm Beach Gardens, Florida. Yes, you heard that right—this popular hotel booking platform is swapping its current digs for a shiny new office at Oakbrook Center, a hotspot for finance, healthcare, and tech.
HotelPlanner has signed a lease for an impressive 11,800 square feet of workspace located at 11760, 11770, and 11780 US Highway One. This marks their departure from the PNC Bank building on Datura Street in West Palm Beach, where they occupied a larger space of 15,000 square feet. The new setup is expected to offer a fresh atmosphere and improved amenities for staff, giving the company a great upgrade for their daily operations.
According to the company’s CEO, this move not only enhances the working environment for employees but is also a strategic adjustment that could be beneficial for the company’s finances. The new office boasts a penthouse suite complete with two exterior patios and stunning floor-to-ceiling windows that promise remarkable views of the Intracoastal Waterway. What a fantastic backdrop to work against!
Employees can look forward to a variety of on-site amenities like fitness facilities, pleasant courtyards, and convenient parking options, which definitely helps with those pesky commute times. Plus, this new location in Palm Beach Gardens comes with lease rates that are notably lower—between 25% to 50%—compared to the rising office rents in downtown West Palm Beach.
That’s not all; HotelPlanner has been busy enhancing its services. In December 2023, they acquired PetsWelcome.com, expanding their offerings. But perhaps the most thrilling addition to their repertoire is the launch of HotelPlanner.ai, the first-ever end-to-end AI hotel booking assistant that speaks 15 languages. This innovative tool can handle calls, check room availability, explain room types, and even process credit card bookings!
And here’s the kicker: users receive immediate booking confirmations via text or email, making the entire process seamless and stress-free. The AI Assistant offers options for discounted prepaid rates or pay-at-hotel bookings, ensuring there’s a variety of choices to meet travelers’ needs.
Feedback about the AI Assistant has been overwhelmingly positive, with many users praising its efficiency and user-friendly interface. The AI is equipped to handle complex requests too, like finding family-friendly accommodations, making it a versatile option for many types of travelers. It’s been trained on data gathered from over 8 million reservation calls, allowing it to manage inquiries in languages such as English, Hindi, Mandarin, and more.
In the spirit of the holiday season, HotelPlanner will feature a festive AI Assistant named “Santa” to engage with customers. Not only is it a fun twist, but each booking made through Santa will also support the Toys for Tots charity—what a wonderful way to spread some cheer!
For those who still prefer a personal touch, rest assured that human agents are still on hand for customers wanting to chat. However, given the AI’s efficiency, it appears that more customers are leaning toward the high-tech option.
With their new Palm Beach Gardens headquarters and an innovative AI booking system, HotelPlanner.com is looking to redefine the hotel booking experience. It’s a thrilling time for both the employees and customers alike, and it will be exciting to see how this journey evolves in sunny Florida!
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